LINKS to HOUNSLOW BOROUGH and HOUNSLOW HIGHWAYS web sites to report a problem, find a policy or access other information

N.B.  Links open in a new tab.


London Borough of Hounslow

Hounslow Consultations. Links to current Hounslow Consultations on policy changes are HERE

Hounslow’s “find my nearest…” web site is HERE. It covers services such as Education, Children and young people, Leisure and Health, Council Services and the Community

Hounslow's Report it site is HERE.  From this site you will find links to report many problems including those below

  • Report a missed bin collection
  • Report a nuisance caused by noise, light, dust, smoke,odour, etc
  • Rport an abandoned vechicle
  • Report a house in multiple occupation
  • Report a fraud
  • Report a building contravention
  • Report dumped rubbish / flytipping
  • Report a homeless person
  • Report a change of your circumstances
  • Report a fallen, overgrown or dangerous tree
  • Report an issue in a park, allotment, cemetery or open space
  • Report a food safety issue
  • Report a neighbour dispute
  • Report a planning enforcement issue
  • Report adults at risk of abuse
  • Report an issue on the street
  • Report anti social behaviour
  • Report domestic violence
  • Report illegal drivers

Fix My Street service for Hounslow. Click HERE for a third party web site that forwards reports of street problems reported on this web site direct to Hounslow Borough. It probably should be used in conjunction with/in addition to the Hounslow Highways “Report a Problem” service (see below)

Planning Applications.

Hounslow’s site for searching for planning applications is HERE  You must accept the Terms and Conditions tab before proceeding but when this is done, click on “Search Planning Applications” on the Next page. From the page that then displays you can search

  1. by application number (if you know it)
  2. by address or just post code
  3. by type and/or date and combined with Planning Area or Ward if required.



Hounslow Highways

 Hounslow Highways’ “My Works” site is HERE

This provides information on works currently being carried out in the Borough or those that are planned.  Move round the map and zoom in as appropriate.


Hounslow Highways - Report a Problem via HH's web site is HERE 


Use this site for any issue within Hounslow Highways' responsibility

Examples of issues for which Hounslow Highways are responsible include all street repirs including potholes, graffity, flytipping, broken paving slabs, and street lighting.

Follow the insrtuctions on the site to lodge a complaint.


Hounslow Highways Twitter account

Report a problem or sign up for information on their current works.



Hounslow Highways’ Trees Policy is available HERE.  There is a link to the Tree maintanence programme HERE.

The “faqs” from Hounslow Highways on its Tree Policy is broken at the time of writing.


Potholes and Paving Trip Hazards Repair Policies and Reporting

Hounslow Highways' Pothole proceedure is HERE

Information on Stardards is available in a pdf document that can be downloaded HERE

Potholes on roads and pavements and trip hazards on pavements should be reported to the HH’s Report A Problem web site HERE


Street Cleaning

Hounslow Highways’ Street cleaning policy is HERE

This site has links in an horizontal menu near the top of the page to further detailed policies in a drop down menu

    1. Deep Cleanse of Streets.  For more infrmation see below.
    2. Dog fouling
    3. Fly tipping
    4. Graffiti and fly posting
    5. Removal of dead animals
    6. Leaf fall
    7. Weed treatment
    8. High profile routes

Hounslow Deep Cleaning of Streets

Housnslow Highways has a policy of deep cleaning of selected streets from time to time.  This is a good policy but it does mean that all cars must be moved from the streets before the scheduled date of the operation.  Seven days warning of cleaning is given by posting notices in the street.


Weed Clearing

Housnslow Highways' Weed clearing policy is HERE

Leaf Cleaning

Hounslow Highways’ leaf cleaning policy is HERE

May 2020